Cancellation
You may cancel your paid subscription at any time from your account dashboard. When you cancel, you will not be charged again, and you retain full access to your paid plan until the end of your current billing period.
Refunds
No prorated refunds are issued for partial months. If you cancel mid-cycle, you keep access to all paid features until your billing period ends.
Free Trials
Free trial users may cancel at any time before the trial ends with no charge. If you do not cancel before the trial period expires, your selected paid plan will begin and your payment method will be charged.
Free Plan
Free plan (Starter) users may delete their account at any time with no charges.
Contact
If you have questions about billing or cancellation, contact us at admin@justfolio.com.